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Zetbeen Privacy Policy — How Your Data Is Protected

At Zetbeen, your personal data matters to us. This page clearly explains what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
Table of Contents
Important: By using Zetbeen, you agree to this Privacy Policy. It is part of our Terms & Conditionsis an integral part of. Please read the full policy carefully.

Introduction

Zetbeen (https://zetbeen.bet) is an online gaming and betting platform serving users in Bangladesh. This Privacy Policy explains how Zetbeen collects, stores, uses, and safeguards the personal data of its members.

We believe privacy is a fundamental right. That's why Zetbeen collects only the data that's necessary and never uses it for anything beyond its intended purpose. Our goal is to be fully transparent about how your information is handled — no hidden agendas.

This Privacy Policy applies to the Zetbeen website, mobile platform, and all associated services. If you have any questions, contact us at support@zetbeen.bet.

What Data We Collect

Zetbeen collects the following types of information:

Data Type Example Purpose
Identity Information Name, date of birth, national ID number Identity verification and age confirmation
Contact Information Email, mobile number, address Account Management & Support
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, browser, and device information Security & Fraud Prevention
Usage Information Game history, betting patterns, login times Service Improvement & Responsible Gaming
Note: We never store your full bank card number or password. All financial data is held in encrypted form.

How Information Is Collected

Zetbeen collects information in several ways:

  • Directly from you: Information you provide directly — through registration forms, KYC verification, payment forms, or when contacting support.
  • Automatically: When you visit our site, technical information is collected automatically via cookies and tracking technologies.
  • From third parties: Relevant information may be obtained from payment providers (Mobile Pay, Nagad, etc.) or identity verification services.
  • From public sources: Publicly available information may be verified for fraud prevention purposes.

How Your Information Is Used

Zetbeen uses your information for the following purposes:

  • Creating, managing, and verifying accounts.
  • Processing all financial transactions, including deposits and withdrawals.
  • Delivering bonuses, rewards, and promotional offers.
  • Detecting and preventing fraud, money laundering, and other illegal activities.
  • Meeting legal and regulatory obligations.
  • Improving platform quality and user experience.
  • Monitoring gaming behaviour to promote responsible gaming.
  • Communicating with members regarding our services.
We will never: Selling your data to third parties, sending unsolicited marketing messages, or sharing your information without your consent.

Do We Share Your Data?

Zetbeen never sells your personal data. However, specific information may be shared in the following limited circumstances:

  • Payment Providers: Necessary information is shared with mobile banking services such as Mobile Pay, Nagad, or Rocket to process transactions.
  • Identity Verification Services: Your information may be shared with authorized verification agencies to complete the KYC process.
  • Legal Authorities: We are required to disclose information in response to a court order or a lawful request from a regulatory authority.
  • Fraud Prevention: Certain technical data may be shared with industry-standard anti-fraud organizations.

All third parties are contractually bound to meet our privacy standards and may not use your data for any other purpose.

Cookies Policy

Zetbeen uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Types Purpose Duration
Essential Cookies Maintaining login sessions and security Until the session ends
Functional Cookies Remembering language and preferences 1 year
Analytics Cookies Analysing site usage 30 days
Security Cookies Detecting fraud and bots Until the session ends

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect certain platform features.

Data Security

Zetbeen uses industry-leading technology to keep your data secure. Our security measures include:

  • SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
  • AES-256 Encryption: Sensitive data stored on our systems is protected with strong encryption.
  • Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
  • Firewall & DDoS Protection: Advanced server-level security measures.
  • Regular Security Audits: Regular system testing by third-party experts.
  • Restricted Access: Only authorized personnel have access to your data.
Your Role: You also play an important role in keeping your account secure. Use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

Data Retention Period

Zetbeen retains your data only for as long as necessary. General guidelines are outlined below:

  • Active account data: retained for as long as the account remains active.
  • After account closure: financial and transaction records are typically retained for up to 5 years to meet legal obligations.
  • KYC and identity verification documents: minimum 3 years after account closure.
  • Log files and technical data: typically 90 days.

Once the defined retention period expires, data is securely deleted or anonymised.

Your Rights

As a Zetbeen member, you have the following rights regarding your personal data:

1
Right to Access

You may request to know what personal information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

4
Right to Restrict Processing

You may request that data processing be restricted in certain circumstances.

5
Right to Data Portability

You may request a copy of your data in a portable format.

6
Right to Object

You can object to your data being used for marketing purposes.

How to Submit a Request: To exercise any of your rights, email us at support@zetbeen.bet. We will respond within 30 business days.

Minors' Information

Zetbeen strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.

Age is verified at the time of registration. If it is later found that a member is under 18, their account will be closed immediately and all collected data will be deleted.

If you believe a minor is using Zetbeen, please report it to support@zetbeen.bet.

Privacy Policy Updates

Zetbeen may update this Privacy Policy from time to time. For significant changes, we will:

  • We'll send a notification to your registered email.
  • We'll display an update notice when you sign in to the platform.
  • We'll update the "Last Updated" date on this page.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. Please review this page regularly.

Contact

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@zetbeen.bet
  • Live Chat: Log in to the platform and chat with us directly
  • FAQ: General Inquiries You'll find answers to many questions on this page.

We typically respond within 24–48 hours.

Why Zetbeen Is the Right Choice for Your Privacy

End-to-End Encryption
All your data is protected with SSL and AES-256 encryption — unauthorized access by hackers or third parties is simply not possible.
Your Data Is Never Sold
Zetbeen never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.
Your Control Over Your Data
You have the right to access, correct, or request deletion of your data at any time. We respond promptly to all requests.
Minimal Data Collection
Zetbeen only collects the information strictly necessary to provide its services. We never ask for personal data that isn't needed.
Scheduled data deletion
Data is not kept indefinitely. Once the defined retention period expires, it is securely deleted or anonymised.
Regular Security Audits
Regular system audits are conducted by third-party experts to ensure your data is always protected to the highest standard.
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